Terms of Service


Last Updated: 10 Feb 2025

Welcome to First Phil Whisky. These Terms of Service ("Terms") govern your use of firstphilwhisky.com (the "Site") and all related services, including our e-commerce store, community platforms, consulting services, and content distribution. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you may not use our services.

For any questions, please contact us at phil@firstphilwhisky.com.

1. Overview

These Terms apply to:

  • Visitors to firstphilwhisky.com

  • Customers purchasing from our Shopify store

  • Subscribers to our Neat Notes newsletter

  • Members of our Discord community

  • Businesses and brands engaging in consulting, sponsorships, or collaborations

  • Anyone interacting with our content on YouTube, Instagram, and other platforms

By using any of these services, you confirm that you are at least the legal age for alcohol consumption in your jurisdiction and agree to comply with applicable laws.

2. Use of Our Website & Services

A. Acceptable Use

You agree not to:

  • Violate any laws, regulations, or rights of others.

  • Use the Site for any fraudulent, deceptive, or illegal purposes.

  • Interfere with the proper functioning of our website or services.

  • Share, distribute, or exploit our content without permission.

We reserve the right to terminate access to our Site and services if you violate these Terms.

B. Account Registration

Some features may require you to create an account. You are responsible for maintaining the security of your account and any actions under it.

3. Purchases & Payments

A. E-commerce & Transactions

When you purchase from our Shopify store, you agree to provide accurate billing and shipping information. We reserve the right to cancel orders for any reason, including suspected fraud or pricing errors.

B. Pricing & Availability

Prices are subject to change at any time. Products may be limited in quantity and subject to return or exchange only according to our Refund & Returns Policy.

C. Payment Security

We do not store credit card details. All transactions are processed securely through third-party payment providers.

4. Content & Intellectual Property

A. Ownership

All content on firstphilwhisky.com—including blog posts, videos, graphics, and branding—is owned by First Phil Whisky and protected by copyright and intellectual property laws.

B. User Submissions

If you submit content (e.g., comments, reviews), you grant us a non-exclusive, royalty-free licence to use, reproduce, and distribute that content.

C. Content Disclaimer

All whisky reviews, opinions, and recommendations are subjective and for informational and entertainment purposes only. Users should independently verify information before making decisions.

5. Third-Party Services & Links

We may link to third-party websites (e.g., distilleries, retailers, social platforms). We are not responsible for their content, security, or privacy policies.

Use of third-party services (e.g., Shopify, YouTube, Discord) is subject to their respective terms.

6. Refunds, Returns & Shipping

By making a purchase, you agree to our:

  • Shipping Policy – Covers delivery timelines, lost/damaged items, and shipping rates.

  • Refund & Returns Policy – Explains eligibility for returns and exchanges.

These policies are available on our website.

7. Limitation of Liability

We do not guarantee that our Site or services will be uninterrupted, error-free, or secure. First Phil Whisky is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or services.

Use of our content, including whisky recommendations, is at your own risk. We are not responsible for actions taken based on our opinions or information.

8. Community Guidelines (Discord & Social Media)

To ensure a respectful and enjoyable environment, users must: ✅ Follow all platform rules and guidelines. ✅ Respect other community members. ✅ Avoid spam, hate speech, and abusive behaviour.

We reserve the right to moderate or remove users who violate these guidelines.

9. Governing Law

These Terms are governed by the laws of New Zealand, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page, and continued use of our Site constitutes acceptance of the revised Terms.